Ask The Expert Archives

Google Rating

5.0

Based on 228 reviews

Clarks Carpet Care

5.0

Megan Welsh

18:48 21 Sep 26

Richard is very professional, knowledgable and clearly explained the different processes and treatments he could try. What I thought was an impossible stain to remove has now gone!

susie lochhead

17:47 31 Aug 26

Richard was so helpful. He was reliable and prompt; did a brilliant job and was very willing to do some extra work that I hadn’t anticipated, once he was at the property.Would highly recommend:)

Laura Wood

19:34 28 Aug 26

Great service. Very professional and a lovely guy!

Luke

15:14 22 Aug 26

Superb and rapid service from Richard, who arranged a thorough and detailed clean the very next day after I rang. A really nice manner, and and honest service that overdelivered on realistic promises. Strongly recommended.

Holly Greig

11:56 20 Aug 26

Great experience with Richard, he clearly explained the process of repairing the carpet which had 2 burn marks by cutting out the damaged area and replacing it with spare carpet that I had. He also let me know that there is no guarantee of a completely invisible repair due to method by which the carpet is repaired, I really appreciated his transparency. Overall he did a great job making the transition as seamless as possible and the carpet looks much better now it had been repaired

Jonathan Patrizio

21:02 18 Aug 26

Very happy with the work that Richard did today in our Edinburgh flat. It is 50m2 and took about 2 hours! Richard arrived right on time, took care to listen and focus on spots that needed most attention; vacuumed and steam cleaned leaving it smelling fresh and really clean! Would definitely hire again.

Michael Reddington

17:44 06 Aug 26

Richard was totally professional, very pleasant and did an amazing job cleaning our floors. Wood, tiles and carpet all look like new. I’d highly recommend his services.

Jacqueline Kew

10:29 27 Jul 26

Great communication, efficient service and a job well done. Thanks Richard!

Jamie Gray

20:27 16 Jul 26

Richard was great, he replied quickly to my enquiry, and got a date in the diary soon after. He was transparent on pricing and confirmed it before starting the work too.Job done within a morning and house carpets and sofa are feeling and looking fresher!Thank you Richard!

Craig McCafferty

15:57 09 Jul 26

Richard squeezed us when we needed a last minute sofa clean for our house prior to renting it out. He was really helpful on the phone chatting through everything and did an excellent job. Would recommend!

Georgia watson

09:27 22 Jun 26

Richard came to clean a couple of large stains on our carpets after the end of a tenancy. All the stains were removed within the hour. We would use Richard again.

Morag Williamson

15:46 16 Jun 26

Excellent job

macswjc

18:51 20 May 26

Great service, on time, was friendly and had a smile and really made such a good job of the carpets you would think they were new! Good value for money. Top marks.

Ines W

16:35 07 May 26

I really recommend Clark Carpet Care! It was a very smooth carpet replacement for an iron burn in my flat. Super fast and communicative service plus great results!

Will

08:32 07 May 26

Richard arrived bang on time and explained in detail how the procedure would be carried out, which made us trust his experience straight away.He was courteous and professional throughout, so we left him to get on with the job and he called us to let us know when he was almost finishing up.Richard took us though each room and we we're really happy with how our carpets turned out. He also gave us helpful advice on maintaining our carpets afterwards.We absolutely recommend him to anyone looking for a trustworthy and competitively priced carpet clean.William

Graham Kerr

14:07 09 Apr 26

Really great service. We had wax from a candle spilled over quite an area of our newish carpet and he worked wonders to take away all the wax and leave to carpet looking good as new. Friendly and helpful and let us know what was going to happen and saved us having to move the furniture all around to cover the area.

Gavin Powell

18:40 25 Mar 26

Absolutely delighted, I can recommend Clark's Carpet Care without hesitation. Richard was on time, extremely thorough and efficient and left my carpets looking like new for my house buyers! Carpets were dry well within the stated time and now have a lovely subtle fresh scent. Very grateful for a job well done.

Aoife Moran

11:01 17 Mar 26

Richard did a good job on cleaning two carpets that hadn’t been cleaned in about five years. He was punctual and efficient.

Donna “DHL” Longmuir

16:48 12 Mar 26

Richard carried out a repair to one of our Rental Properties in Edinburgh, he did a great job and was extremely good at keeping in touch and liasing for access etc

kelsey L

11:26 16 Feb 26

Very quick and efficient with both replies and the work that he done. Polite and nice conversation too 😊.We had some stains that wouldn't come up but Richard did what he could for us!! Carpets otherwise look amazing 🌟

Kate

10:45 10 Feb 26

I found Richard through the National Carpet Cleaners Association as I was recommended to start looking there by a trusted carpet supplier. We only had one carpet for him to clean but we enjoyed his company and would definitely use again.

Jayne Dodds

18:51 07 Feb 26

Friendly, professional & did an excellent job. Would recommend!

Victoria Macneal

21:37 21 Jan 26

Amazing job. Really professional. Highly recommend using Richard. Thank you for sorting red wine on a cream carpet!!!

J McL

19:58 05 Jan 26

We have used Richard today after a glass of red wine fell off a tray wrecking our rug . Richard is clear, punctual and efficient. A true professional. He has never disappointed us. Amazing job. Would highly recommend to others.

Christine Macdonald

23:50 17 Dec 25

Richard's professionalism has saved me a lot of money. He worked on a carpet stain , a stain which could have meant that the carpet would have to be replaced. Other carpet cleaners wouldn't even try. He did - with an amazing result. Excellent service.

knr fernie

20:12 04 Dec 25

Excellent professional service from Richard. My carpet has been given a new lease of life and now looks 100% better - deep cleaned with no mess and it dried quickly. Would be very happy to use Clark’s Carpet Care again.

Ed from Jed

12:43 13 Nov 25

Richard did an amazing job on cleaning our carpets, arrived on time and very polite and thorough, would recommend

Aisha

22:51 07 Nov 25

Richard provided excellent service — my carpets look fantastic. Richard was professional, courteous, and a pleasure to deal with.

Phoebe Stone

08:01 22 Oct 25

Clean and fresh smelling carpets for a reasonable price.

heather mcintyre

20:02 07 Oct 25

Richard did a great job on our carpet & rugs. They all look so much better. Would recommend his company.

Donna Weidenfeller

09:24 10 Sep 25

excellent service; scheduling, arrived on time, accurate quote, rug looks great considering it is an older carpet, and be cleaned the vacuum cleaner. I would use this service again!!

Screach FR

10:07 28 Aug 25

Deborah Hood

23:01 12 Aug 25

Richard cleaned two bedroom carpets for me and I'm delighted with the result. He was very professional and friendly and I would be very happy to use him again.

Robert Palmer

07:18 10 Jul 25

Richard was a referral as I have heard of his business but did not require anything until last week where he managed to accommodate 2 properties within the same week. Richard was super friendly from the moment we spoke and was very responsive on WhatsApp. Would highly recommend for any office, house or furniture services. Genuine lad.

Brian Harris

16:05 01 Jul 25

Richard cleaned my stairs and an upstairs bedroom carpet . He arrived on time and did a thoroughly excellent job. No fuss, no problems just 2 very clean carpets. In addition I asked Richard of he could repair a small.area of my lounge carpet whoch he had been burned by a faulty heater. Again, he focused on the work and did a brilliant job, so much so that I couldn't see where the patch was. Prices are excellent and I would highly recommend.

Radwa Abou Seif

16:00 26 Jun 25

We are repeat customers of Richard. We have pets and need our carpets cleaned regularly. He always does a great job, and it is always a pleasure dealing with him. He is professional, punctual, quick, thorough, and very very pleasant. Thank you Richard!

Susan Bowie

07:56 19 Jun 25

Richard was very efficient and made an excellent job of cleaning my parent’s carpets. Thank you so much!

Alan Drysdale

18:18 29 May 25

I phoned Richard and he was able to give me a quote on the phone and arrange to complete the work very quickly. He arrived on time, checked out the job and discussed the condition of our carpets. He then proceeded with the clean which was thorough and well organised. Very pleased with the standard of work, good value for money and Richard was very professional hence the 5 star revue.

10:08 29 May 25

Great job at a good price. Our carpets were a bit tired with a couple of stains. Richard was easy to talk to about the job and arrange the day/time etc. By the time Richard had finished, the carpets had been given a new lease of life and now look great. We would definitely use Clarks Carpet Care again and can recommend. Thank you

Marjory Flynn

21:36 05 May 25

Got me out of a right fix when my husband decided to take orange juice instead of water to bed and somehow spilled it over our lovely white wool carpet ... Clarks saved our carpets and our marriage. They came out quickly as an emergency at the weekend and were charming. Thank you.

Alan Wigglesworth

15:35 02 May 25

Good results (95% of stain removed) and great service and value for money. Would recommend

Norman Gilchrist

19:31 28 Apr 25

Richard has done two things for us in the past couple of weeks. He did a complete clean of all carpets at the end of a tenancy. The results were excellent and the carpets looked like new once he had finished with the cleaning. We also needed to call upon him to help with the removal of a number of stains on a brand new carpet in our new flat. He assessed the situation, decided on a course of action and it worked perfectly. We were so happy with the outcome.He is a courteous and professional person who gets the job done at a realistic price.

Angela F

12:37 08 Apr 25

Just had my carpets cleaned on stairs and landing. Richard was respectful of my property and did a great job . Would highly recommend.

Joanna Finlay

18:35 29 Mar 25

My carpet was as good as new again! Would recommend to anybody looking for a deep clean :)

Katerina Mahdalikova

09:30 20 Mar 25

Brilliant Service from Richard at Clark’s Carpet Care.Richard was very knowledgeable about carpet cleaning and has proper industrial looking like machine that works at 110 degrees. Richard also pre-treats any marks and affected areas spraying a cleaning product on first before using the carpet cleaning machine.I was impressed with Richard’s service and would thoroughly recommend him to anyone looking to get their carpets cleaned.

John Sands

20:17 24 Feb 25

Very impressed with Richard's services. The carpets came up better than I could have reasonably expected. It took the time predicted and carpets are dry 4 hours later. No mess no fuss - highly recommended

susan stevenson

20:01 12 Feb 25

Highly professional service from first contact. Very thorough job done. I would strongly recommend Richard.

JM Mack

15:48 28 Jan 25

Great job done on my carpets by Richard from Clarks Carpet Care today. On time, very efficient and good communications. Will use this service again and would definitely recommend

Kate Sykes

20:06 26 Jan 25

We have called Richard out twice to clean baby sick from a carpet. Both times he came out immediately, was very professional and the results were excellent.

Jane Gallacher

21:34 19 Jan 25

I had my carpet and Amtico floors cleaned this month by Richard. After short notice he very helpfully and understandingly fitted me in which I really appreciated. He very quickly understood what would need to be done and worked collaboratively with me to make sure it would all go smoothly and that I understood what would happen on the day. He worked quickly, thoroughly and provided lots of great advice for future care along the way. My carpet and floors came up so well and felt like new again at a very good provided cost. Thank you Richard at Clarks Carpet Care I would absolutely use again and recommend.

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